Hello private care. Goodbye transfer fees.
Join the revolution and subscribe directly to health providers. Doctors on our network are verified and prescreened, ensuring your loved ones get care from the right provider every time.
Meet HealthPass, world class prepaid healthcare for your loved ones
Smarter than medical aid, fulfilled by verified healthcare practitioners. Enjoy pharmacy perks, free delivery and more; from less than the price of a Netflix subscription.
20% OFF
Get 20% off your first month subscription when you use this code at checkout
WELCOME20
Coupon code expires 30 April 2021
Guaranteed medical & dental cover
Explore a world of benefits with the HealthPass network of verified providers
Virtual pharmacy wallet
Automatically manage and pay for prescribed medications at no extra cost
Free prescription delivery
Enjoy free country-wide medicine delivery, direct to your doorstep
Meet your dedicated providers
See why Zimbabweans abroad are switching to HealthPass
It’s better than medical aid. HealthPass offers members a better way to stay well on their terms. Our prepaid plans cover services from medical to dental, and include a pharmacy wallet for peace of mind. HealthPass is the only medical plan with a zero turn away guarantee. Make the switch today.
How HealthPass works
Find your plan
Select a plan that matches your budget and the level of care you would like coverage for
Set up your dependant
Add their contact information and we'll take them through our paperless onboarding process
We'll take care of the rest
Your dependant will begin their health journey with an introductory medical check up and tailored care
Plans
Which HealthPass plan is right for you?
Lite
Get started with our most affordable plan
$9.99
/ mo
- Medical cover
- Virtual consultations
- Primary care consultations
- Medical concierge
- Paperless experience
- + more
Popular
Value
Our most popular plan covers consultations and more
$19.99
/ mo
- Medical cover
- Dental cover
- Pharmacy wallet
- Virtual consultations
- Medical concierge
- + more
Prime
The best of preventive care with around the clock support
$39.99
/ mo
- Medical cover
- Dental cover
- Pharmacy wallet
- Medical concierge
- Health monitoring device
- + more
Why choose HealthPass?
Verified care
Enjoy quality care from our wide network of vetted providers. Our zero turnaway guarantee gives you true value for money and peace of mind
Affordable plans
With flexible options, save more money each year by prepaying for quality care at a lower price than paying out of pocket
24/7 Support
Our support team is always on call to assist. Dependants have around-the-clock access to our award-winning digital health concierge
Free prescription delivery
Our pharmacy partners are well-known, reliable brands with locations across the country. We deliver medicines directly to patients (with instructions), ensuring there’s no confusion.
Awards
24/7 Customer Care
There is peace of mind that comes from knowing we’re here for you. That’s why we provide 24/7 customer care staffed with registered nurses for members of our health plans.
Frequently Asked Questions
Is HealthPass medical insurance?
No, HealthPass is a prepaid healthcare plan that offers members a better way to stay well on their terms. It covers services from medical to prescription, pharmacy, and dental care. It can be used at any time during the year when they need it.
How do members book appointments?
Members start their app-free online appointment booking process with our award-winning intelligent AI concierge service on WhatsApp.
(Sila Health is a pioneer of artificial intelligence chatbot technology used to provide access to healthcare to sub-Saharan African patients.)
Where can I view my subscriptions?
You can view your account, manage your subscriptions and set up your dependants in your “My Account” area.
What happens to unused benefits?
Members receive increased value by rolling over unused benefits from the previous year to the next year cycle. Unused HealthPass benefits such as doctor consultations or prescription redemptions roll over to the next 12-month cycle.
What happens if I miss a payment?
Should any of your subscriptions be in arrears, plan members will be unable to claim any benefits until a payment is made
Is HealthPass available in my country?
This service is currently available in Zimbabwe. Visit our news desk for future updates as we expand our partner coverage.
How can I join the HealthPass affiliate programme?
To become an affiliate you need to have an active HealthPass plan. Apply to earn a commission on referrals here.
How do I pay for additional services such as referrals?
You will be notified in advance of any optional fees or surcharges that your beneficiary may request from you and you will have a choice in how these additional fees are collected.
How do I pay for medication not covered by HealthPass?
If a HealthPass provider prescribes medication not covered by a member’s wallet balance Sila Health will fulfil the prescription and send the plan sponsor an invoice through their preferred communication channel
How do I cancel my HealthPass membership?
You can cancel your HealthPass membership any time by following this link. (You need to be logged into your account)
AES-256
Encryption
HIPAA
Compliance
GDPR
Compliance
Our Mission
Connecting people across Africa to healthcare, on any mobile device
Company
Disclaimers
Information is not a complete description of benefits. Call +31 64 773 6885 for more information. Limitations and restrictions may apply. Plan performance is assessed each year and may change from one year to the next. Benefits, subscription premiums, and/or surcharges may change on January 1 of each year. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
Last Updated: 29/03/2021
Sila Health B.V. is registered in the Netherlands as a private limited liability company. Chamber of Commerce No. 78434068