Around the clock care guaranteed.
Join the revolution and subscribe directly to health providers. Doctors on our network are verified and prescreened, ensuring your loved ones get care from the right provider every time.
Send care home,
the easy way
Say hello to private care and goodbye money transfer fees. Enjoy pharmacy discounts, free delivery and more; from less than the price of a Netflix subscription.
No hidden fees zero shortfalls quality guaranteed
Guaranteed medical & dental cover
Explore a world of benefits with our network of verified providers
Reports from your family doctor
Experience clear communication and transparency with HealthPass
Free prescription delivery
Enjoy free country-wide medicine delivery, direct to your doorstep
Meet your dedicated providers
As seen on
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I am happy that I don't need a third party to make payment or collect funds from agencies, saving me time and money.
N. Veller (UK), member since April 2021
Prescriptions delivered to your doorstep
Our pharmacy partners are reliable brands with locations across the country. We deliver medicines directly to patients (with instructions), ensuring there’s no confusion
How HealthPass works
Find your plan
Select a plan that matches your budget and the level of care you would like coverage for
Set up your dependant
Add their contact information and we'll take them through our paperless onboarding process
We'll take care of the rest
Your dependant will begin their health journey with an introductory medical check up and tailored care
Plans
Which HealthPass plan is right for you?
Lite
For peace of mind
$9.99 / mo
- Medical cover
- Virtual consultations
- Primary care consultations
- Paperless experience
- + more
Popular
Value
For all types of care
$19.99 / mo
- Medical cover
- Dental cover
- Pharmacy wallet
- Virtual consultations
- Medical concierge
- + more
Prime
For chronic disease managment
$39.99 / mo
- Medical cover
- Dental cover
- Pharmacy wallet
- Medical concierge
- Health monitoring device
- + more
CarePlus
For highly personalised care
$49.99 / mo
- Medical cover
- Dental cover
- Pharmacy wallet
- Home consultations
- Health monitoring device
- + more
VIP
For around the clock care
$99.99 / mo
- Medical cover
- Dental cover
- Home consultations
- Health monitoring device
- Comprehensive pharmacy wallet
- + more
Why choose HealthPass?
24/7 Support
Our support team is always on call to assist. Dependants have around-the-clock access to our award-winning digital health concierge
Verified care
Enjoy quality care from our wide network of vetted providers. Our zero turnaway guarantee gives you true value for money and peace of mind
Affordable plans
With flexible options, save more money each year by prepaying for quality care at a lower price than paying out of pocket
Stay informed with health monitoring devices
Dependants on select plans receive health monitoring devices to better control conditions including diabetes and hypertension, enabling daily, independent monitoring of their health
Awards
See why people living abroad are switching to HealthPass
It’s better than medical aid. HealthPass offers members a better way to stay well on their terms. Our prepaid plans cover services from medical to dental, and include a pharmacy wallet for peace of mind. HealthPass is the only medical plan with a zero turn away guarantee. Make the switch today.
Frequently Asked Questions
Is HealthPass medical insurance?
No, HealthPass is a prepaid healthcare plan that offers members a better way to stay well on their terms. It covers services from medical to prescription, pharmacy, and dental care. It can be used at any time during the year when they need it.
How do members book appointments?
Members start their app-free online appointment booking process with our award-winning intelligent AI concierge service on WhatsApp.
(Sila Health is a pioneer of artificial intelligence chatbot technology used to provide access to healthcare to sub-Saharan African patients.)
Where can I view my subscriptions?
You can view your account, manage your subscriptions and set up your dependants in your “My Account” area.
What happens to unused benefits?
Members receive increased value by rolling over unused benefits from the previous year to the next year cycle. Unused HealthPass benefits such as doctor consultations or prescription redemptions roll over to the next 12-month cycle.
Is HealthPass available in my country?
This service is currently available in Zimbabwe. Visit our news desk for future updates as we expand our partner coverage.
How do I pay for additional services such as referrals?
You will be notified in advance of any optional fees or surcharges that your beneficiary may request from you and you will have a choice in how these additional fees are collected.
How do I pay for medication not covered by HealthPass?
If a HealthPass provider prescribes medication not covered by a member’s wallet balance Sila Health will fulfil the prescription and send the plan sponsor an invoice through their preferred communication channel.
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Our Mission
Connecting people across Africa to healthcare, on any mobile device
Company
Disclaimers
Information is not a complete description of benefits. Call +31 64 773 6885 for more information. Limitations and restrictions may apply. Plan performance is assessed each year and may change from one year to the next. Benefits, subscription premiums, and/or surcharges may change on January 1 of each year. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
Last Updated: 29/03/2021
Sila Health is registered in Zimbabwe as a private limited company. ZIMRA tax clearance No. 0200292630
