Send care home,
the easy way

Say hello to private care and goodbye money transfer fees. Enjoy pharmacy discounts, free delivery and more; from less than the price of a Netflix subscription.

No hidden fees zero shortfalls quality guaranteed

Guaranteed medical & dental cover

Explore a world of benefits with our network of verified providers

Reports from your family doctor

Experience clear communication and transparency with HealthPass

Free prescription delivery

Enjoy free country-wide medicine delivery, direct to your doorstep

Meet your dedicated providers

As seen on

Around the clock care guaranteed.

Join the revolution and subscribe directly to health providers. Doctors on our network are verified and prescreened, ensuring your loved ones get care from the right provider every time.


I am happy that I don't need a third party to make payment or collect funds from agencies, saving me time and money.

N. Veller (UK), member since April 2021

Prescriptions delivered to your doorstep

Our pharmacy partners are reliable brands with locations across the country. We deliver medicines directly to patients (with instructions), ensuring there’s no confusion

How HealthPass works

Find your plan
Find your plan

Select a plan that matches your budget and the level of care you would like coverage for

Set up your dependant
Set up your dependant

Add their contact information and we'll take them through our paperless onboarding process

We'll take care of the rest
We'll take care of the rest

Your dependant will begin their health journey with an introductory medical check up and tailored care


Which HealthPass plan is right for you?

Why choose HealthPass?

24/7 Support

Our support team is always on call to assist. Dependants have around-the-clock access to our award-winning digital health concierge

Verified care

Enjoy quality care from our wide network of vetted providers. Our zero turnaway guarantee gives you true value for money and peace of mind

Affordable plans

With flexible options, save more money each year by prepaying for quality care at a lower price than paying out of pocket

Stay informed with health monitoring devices

Dependants on select plans receive health monitoring devices to better control conditions including diabetes and hypertension, enabling daily, independent monitoring of their health


See why people living abroad are switching to HealthPass

It’s better than medical aid. HealthPass offers members a better way to stay well on their terms. Our prepaid plans cover services from medical to dental, and include a pharmacy wallet for peace of mind. HealthPass is the only medical plan with a zero turn away guarantee. Make the switch today.

Frequently Asked Questions

No, HealthPass is a prepaid healthcare plan that offers members a better way to stay well on their terms. It covers services from medical to prescription, pharmacy, and dental care. It can be used at any time during the year when they need it.

Members start their app-free online appointment booking process with our award-winning intelligent AI concierge service on WhatsApp.
(Sila Health is a pioneer of artificial intelligence chatbot technology used to provide access to healthcare to sub-Saharan African patients.)

You can view your account, manage your subscriptions and set up your dependants in your “My Account” area.

Members receive increased value by rolling over unused benefits from the previous year to the next year cycle. Unused HealthPass benefits such as doctor consultations or prescription redemptions roll over to the next 12-month cycle.

This service is currently available in Zimbabwe. Visit our news desk for future updates as we expand our partner coverage. 

You will be notified in advance of any optional fees or surcharges that your beneficiary may request from you and you will have a choice in how these additional fees are collected.

If a HealthPass provider prescribes medication not covered by a member’s wallet balance Sila Health will fulfil the prescription and send the plan sponsor an invoice through their preferred communication channel.

Pay securely, however you prefer

Backed by







Our Mission

Connecting people across Africa to healthcare, on any mobile device

Follow Us

Phone: +263 29 2270478


Information is not a complete description of benefits. Call +31 64 773 6885 for more information. Limitations and restrictions may apply. Plan performance is assessed each year and may change from one year to the next. Benefits, subscription premiums, and/or surcharges may change on January 1 of each year. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
Last Updated: 29/03/2021

Sila Health is registered in Zimbabwe as a private limited company. ZIMRA tax clearance No. 0200292630

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